Repair & Service
What kind of services does your store provide? Do you do bike repair and services for serialized items, provide spring tune-ups, order new bike parts for bicycle repairs, wax or sharpen skis? Once we understand your services and work flow, we can help streamline your business and enhance your customer service.
How can we help with service and repairs?
We have a module called service & repair. You can generate estimates for repairs, adjustments, cleanings and repair/service tickets automatically. Keeps history of repairs/services for serialized items plus add, Active-e to let customers approve bike repair or service estimates on-line, as well as track the progress until completion.
| A store can start with the basic point of sale package and build from there. This software is very customizable and flexible so we like to have a good understanding of your business to help you pick the best package for your business. Below are the add-on modules used for repair and service. Active-e offers some options for taking your business on-line. It enables customers to submit service requests and approve estimates on-line. Once the tune-up or repair is complete, send a text to let your customer know their service work is complete. | |
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Repair & Service Tracking ($445)Generate estimates for repairs, adjustments, cleanings and repair/service tickets automatically. Keeps history of repairs/services for serialized items plus add, Active-e to let customers approve bike repair or service estimates on-line, as well as track the progress until completion. |
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Email Capabilities ($445)We highly recommend this module for almost everyone as the email is integrated with AIM. Email receipts, invoices, statements, purchase orders, reports and notices such as delinquency, "repair is ready for pickup", "your order is in" , "you are signed up for this class" and more. |
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Active-e ServicesActive-e is what extends AIM to the outside world, including websites, mobile applications and 3rd party developers. With Active-e you can provide your customers options to make payments, view account history, request repair estimates, rent inventory, receive mobile notifications, you can also integrate with e-commerce, connect with suppliers to check availability and pricing, run credit checks and so much more! |