Generate estimates for repairs, adjustments, cleanings, etc.

Turn estimates into repair tickets.

Attach parts to repairs when setting up the common repairs table. This helps you track your parts and saves time when entering a repair ticket.

Establish the recommended next service date and letter to be sent to the customer at the time a ticket is entered or completed. The letter automatically prints at the next scheduled service date.

Create Repair/Service tables for easy, quick entry by technicians.

Keeps history of repairs/services for serialized items.

Online bike repair and tracking (Active-e C2B required)

Send text messages to your customers when their service is completed (Active-e B2B required).

Keep accurate records of all your short-term rentals by customer or inventory item.

Retailers that rent inventory on a short-term (hourly, daily, weekend or weekly) basis know that it is crucial to keep accurate records of the entire rental process: who needs what, when and for how long. Short-Term Rentals automates this process, enabling you to quickly determine the inventory out on rental and when it is due back.

Reserve inventory for a future short-term rental, specifying a pick-up date and time and a return date and time.

Warn staff members if an item on reserve is about to be reserved for someone else on overlapping dates or times.

Pull a reservation into a short-term rental when the inventory is picked up or delivered.

View availability by category, subcategory, model, SKU and more.

Collect a deposit at the time of the reservation and refund or apply it when the inventory is picked up.

Capture credit card information for security deposits.

Run reports of all outstanding short-term rentals or just those that have not been returned by the specified return date.

Extend the due date, collecting additional money if required.

Add late charges when necessary.

Take advantage of AIM's integration with Quickbooks.

Set min and max number of participants per class.

Schedule instructor availability.

Track lesson/class income and pay instructor based on specified rates.

Track schedules, student adds & drops, and instructor retention.

Offers the flexibility and ease of online scheduling. (requires Active-e)

Track special orders for customers, enter stock orders, and create, print and receive purchase orders from vendors.

Enter special orders for customers. Convert the special orders into sales when received.

List special orders that have been received but not yet invoiced to the customer.

Manage canceled special orders. If you have not received the special order items, choose to delete the order, transfer the items to an existing order or transfer the items to a new order. If you have received the special order items, easily transfer them to your available stock.

Track back orders and other exceptions easily. The purchase order may remain open, be canceled, or the items may be reordered on a new purchase order.

Track "best price" for accessories that are provided by multiple vendors and change the vendor to order form when necessary.

Print pick lists.

Change cost, prices and other information when receiving.

Generate reports for order status, back orders and suggested inventory to buy based on established reorder points. Outstanding orders will be taken into account.

Print barcodes as inventory is received on a purchase order (requires a barcode printer).

Change the shipping address on an order, for a customer or for your stock, quickly and easily.

View the monthly sales history of an item when ordering.

Use EDI to electronically transfer information (purchase orders, invoices, product availability, etc.).

Load supplier product catalogs, send electronic purchase orders, receive electronic invoices and check supplier availability from within AIM. Participating suppliers include: Quality Bicycle Products (QBP), Giant Bicycles, Specialized, Hawley USA and more.

Easily update supplier pricing as well as new and discontinued products.

SmartEtailing POS interface.

Web hosting & shopping cart interface.